FREQUENTLY ASKED QUESTIONS
GLASS ACCOUNT VS. NO GLASS ACCOUNT
With a glass account you will have access to place unlimited glass orders at wholesale pricing. Without a glass account only discount pricing will apply. Anyone can apply for a glass account.
DELIVERIES
We will deliver to a commercial address only. Will call is available in South Gate, and Temecula CA.
DO WE ACCEPT RETURNS?
Our delivery policy is, When the purchaser signs the delivery slip, no claims or returns will be allowed. The glass must be inspected and returned upon delivery before the driver leaves the delivery destination.
TURNAROUND TIME.
Orders are processed Monday - Thursday 8am-12pm. All orders received after 10am will be processed the next business day. Normally 4-5 days from order to delivery.
WHAT’S THE MINIMUM ORDER AMOUNT?
$100 is the minimum order amount for Will call. $250 is the minimum order amount for delivery.
CUSTOMER SERVICE HOURS
Monday - Thursday 8am - 5pm PST
GLASS INSTALLATION
We only sell glass and glass products. We do not install glass or glass products.
Still have questions? Reach out today and a staff member will provide you with an answer soon. wholeglasscompany@gmail.com